Frequently Asked Questions
How can I contact customer service?
You're able to contact us at info@lennonthelabel.com.au for any questions or concerns you can't find on the website.
What sustainable practices do you follow in production?
We try our best to make everything about this small business as sustainable as possible. Click here to see everything we source and where the pieces are made.
How do I know what size to order?
We have a size guide that you are able to use to help you find a perfect fit for your new swim.
What is your return policy?
Our return policy is 30 days in original condition with all tags and liners attached, unwashed and unworn! Click here to read more
Are there any items that cannot be returned?
Yes, if you have worn or washed the pieces we cannot accept a return or exchange. If you have any extenuating circumstances please don't hesitate to contact us at Info@lennonthelabel.com.au
Do you ship internationally?
As of right now we don't, hopefully with our next collection! We will work hard to find a way we are able to ship internationally from Australia while offering an environmentally friendly option.
How can I track my order?
You should've received an email shortly after you placed your order with all of your information regarding a receipt and tracking information! If you haven’t received this email, please email Info@lennonthelabel.com.au
What payment methods do you accept?
We accept many forms of payment including AMEX, Apple Pay, Google Pay, Mastercard, Paypal, Shop Pay, Union Pay and VISA!
Are your swimwear items lined?
All of our pieces are double lined! Our products are have two layers of our sustainable fabric to ensure that you have full coverage when the suit is wet or dry.
How should I care for my swimwear to ensure it lasts?
On each piece we have sent a care tag as well but you can follow this: hand wash at 30* (cool water), do not bleach, do not iron, hang to dry in shaded place, do not dry clean, do not wring, rinse with water after use in the ocean or chlorine
What materials are your swimwear made from?
Our fabrics are made from 78% ECONYL® Regenerated Nylon, 22% Lycra Xtra Life. ECONYL® yarn is a regenerated polyamide fiber entirely made with pre and post consumer waste. It's also Oeko-tex Standard 100, meaning that it has passed safety tests for harmful substances.